Gift Xchanger: Support
Contact
Email support@icolasoft.com and we'll get back to you. Please include your device model, its iOS version, and what you were doing when the problem happened.
Frequently asked questions
How do I run an exchange?
Enter at least three unique names, then tap Randomize. Everyone is matched with someone else, and nobody is matched with themselves.
How do I share the results?
From the results screen, send each person their own assignment through Messages so nobody sees the others.
How do I keep two people from matching?
Gift Xchanger Pro has exclusion rules for pairs that should never match, such as spouses or roommates. Pro can also avoid repeating past years.
How do I manage or cancel my subscription?
Open Settings on your iPhone or iPad, tap your name, then Subscriptions. Apple handles billing, and you can cancel any time at least 24 hours before renewal.
Where is my data stored?
On your device only. Names, history and rules are never uploaded to a server. Resetting the app or deleting it removes them.
Privacy
No accounts, and your names stay on your device. See the Privacy Policy for details.